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• Supporting Level 1 support team and Partners network
• Providing support for identified Level 2 and Level 3 issues
• Providing ticket routing and escalations to Level 3 support

Requirements

Mandatory:

• Experience with Linux and Windows Server administration
• Basic understanding of POP/IMAP/SMTP/ACTIVE SYNC protocols
• Experience with administration of Active Directory / LDAP
• Basic understanding of databases (SQLite, MySQL)
• Clear written skills in English

Optional (advantage):

• Previous experience with IceWarp or other mail server administration
• Experience with scripting in Bash
• Basic knowledge of networking